You want your tenants to tell their friends about what a great landlord they have, not complain about how you never answer their calls. At Real Property Management Indianapolis Edge, we not only take care of your rental property, but we also respond to your tenants’ needs. Many Indianapolis property management companies claim that they will take care of your rental property and then fail to follow through. Our clients know they can trust our integrity and work ethic. We want tenants to stay as long as possible in your rental property and have an unparalleled pleasant experience. Here are some ways to keep your tenants happy and avoid costly tenant turnover.
Be fair and honest with your tenants— If the kitchen faucet has always been a bit leaky, tell your tenant upfront about it before they move in. Don’t try to blame it on them later when they call you for maintenance. Be honest about the strengths and weaknesses of the property before they sign their leasing agreement, and they will respect your straightforwardness. If your tenant has always paid rent on time, then keep an open mind about a one-time late rent payment, instead of automatically giving them a hefty fine. Be reasonable.
Treat your property as if you’re the one living there— Be sure to touch up paint when the home needs it, change out air filters, clean the vents, and anything else that may give the leasing unit that extra sparkle. Tenants who see you care for the property will be more likely to treat it well and avoid damaging it. They’ll also notify you earlier if a problem arises.
Consider the health and safety of your tenants as your #1 priority— Smoke and carbon monoxide detectors should be checked frequently, and any mold or other health violations that may arise should be taken care of immediately. Perform regular property inspections on the inside and outside of your property to be sure that there are no overgrown trees blocking walkways or other potential health hazards.
Unlike other property management companies, Indianapolis landlords know they can rely on Real Property Management Indianapolis Edge for advice on tenant retention and all other rental property issues. Your tenants will respect you and want to stay longer if they have a positive experience with you as their landlord. Call today and learn more about our comprehensive list of services.